References

The heart of the engineer Stefan Heer understands our challenges as managers; the soul of the industrial psychologist Stefan Heer can explain to us in an understandable way how we can develop further in the area of leadership.

When it came to choosing a consultant who would appeal to our entire company, we were immediately impressed by Stefan Heer. With his authentic, clear communication, he reaches all employee levels equally. His work, in particular the implementation and presentation of an extensive employee survey, demonstrates his ability to make complex content understandable and accessible. Stefan's particular strength lies in his empathetic and polite manner, which, together with his experience and confidence, creates an inspiring environment. In summary, working with Stefan was and is a real enrichment for our company. We recommend him as a coach who not only brings professional expertise, but also promotes a motivating and inclusive working environment.

Being able to rely on professional support at a leadership meeting and not having to worry about methodology and moderation is very liberating. In Stefan Heer we have found the perfect personality to challenge us and take us forward.

How can the new vision “We are the association of innovative and sustainable accommodation providers in Switzerland” be broken down into the working methods and organizational form of the national office of HotellerieSuisse? How can a relatively rigid, linear, process-driven and siloed organization be transformed into a more agile, flexible, less hierarchical and networked corporate culture and structure? How can the strategic body and as many employees as possible of the 100-strong crew be successfully taken along on the path of a corresponding organizational transformation process? Confronted with these and other questions, in my third month as Director of HotellerieSuisse I enlisted Stefan Heer as a companion, sparring partner and co-developer. With his spirit, his attitude, his creative nature and his professional expertise, Stefan Heer has made a significant contribution in numerous different group settings to the complete and successful transformation of our organization, consistently but with the necessary sensitivity.

Stefan Heer knows how to combine complex contexts with practical examples and convey them in a way that is appropriate for the target group. His background as an engineer and psychologist helps him to get to the heart of very different points of view in an authentic way.

With Leadnow, we have a partner who responds to our questions on the topic of leadership and advises us individually. The programme is tailored to our specific needs and enables us to further develop the various aspects of leadership. This sustainably improves the effectiveness of our leaders in the company.

Based on the results of our last employee survey, we launched a broad development programme for our leaders with Leadnow. Leadnow supported us in the development and implementation of the programme over the course of a year in a pragmatic, needs-oriented manner and with great expertise. We gained a great deal of know-how on leadership topics, practised and reflected on ‘leadership behaviour’ and applied it in practice in an important Ergon development topic. I greatly appreciate the collaboration with Stefan Heer and his team in the combination of leadership and organisational development as a sparring partner, idea provider, perspective opener, moderator and trainer.